Finally my internet is up and running again.. after a 5 days of frustration and hopelessness....i suddenly realised the net became a need instead of just some after study entertainment.. let me ask u all...have u tried forgetting ur handphone.. then rushed back in a hurry to get it.. as if its ur high blood pressure pills? then u wonder.. didn i survive 16 years without a handphone... and how it became part of my life?? well...its the same for internet.. now i can't live without it..!
anyway.. back to my story.. it was saturday when i found out the internet was down... got mad.. did all the troubleshooting.. still no use.. then was busy with IMU ball then church... so forgot bout it.. on monday.. i called the streamyx toll free line.. waited 5 MINUTES for some gay sounding guy to pick up the phone....in the meantime.. the recorded voice says 'ur call is important to us.. sorry all our agents are occupied..will tend to ur call shortly...we now have trouble in Sabah, Sarawak, Klang Valley.....(list endless)' when the guy finally picks up..u get things like..'thanks for calling..can i help u..?no matter how u sound the guy..he's still cool and cheerful..feel like giving him a punch..!! they thank and thank u non stop for calling..i wonder if they're too bored..then they 'log in ur report..pls hold for another minute..' then tell u a looong story on how the procedure goes... this department to that department to that technician..basically the report must go from the boss to the toilet cleaner....takes 24 to 48 working hours..!! what?? !! that would be another week!!! then i say...y not gimme the phone to ur technician i call him better..' cannot la sir'.. then gimme someone else to call..sure u got office around here...'cannot la sir..can onli complain to us.' what?!! crap!! and this goes on everyday!! gotta spend like 20 minutes calling...half the time holding and listening to lousy ads and depressing songs...after that they ask..'is there anything more we can help u?' aiyo...i feel like saying 'can u come over to wash my car?? u didn help me AT ALL!! what u mean anything more??
finally.. it was ok yesterday..suddenly ok..wierd thing is .. they fixed it at night.! aiyo.. how r we gonna compete with other ppl... is this MALAYSIA BOLEH?? what a joke.. and i dun suppose i got any refund for this mess..
in conclusion..
TM = TAK MUAT/ TAK MAMPU
Thursday, April 06, 2006
posted by Ernest at 9:56 PM
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5 Comments:
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*lolz*
I had the same frustration but not with streamyx, far more worst than that, JARING!!
Initially, I was bloody pissed off and I smacked my computer table, hard enough to make most of the stuffs on the table as if levitated for a split second. *rofl* Yes, it's almost like a drug and could really die without it.
Later, I have no access to internet for days and I was surprised that I craved less for it and eventually focusing on other things. However, when I get it back, I was once again addicted. X]
well that story happened to me like last 2 yrs ago. esp on saturday, it's hard to contact them. don't know is it bcos i called them too many times and i understand their procedure and nowadays i won't get mad bout them. they have their own policy and stuffs and hv to understand them lor. 24 to 48 hours doesn't mean that they realli take that long time to fix it. sometimes within a few hours they able to fix it already. there are ppl who are so patience enuf to say all those crap every single day or should i say every single minute. chill man...
heyaa ernest! Aww... you know how these people work isn't it? you wonder whether they know what they are doing or not!!
you will only realise how addiced you are to the internet when you don't have it! lol.. i didn't have internet for 3 months and i was allright this year but i think i am addicted to it again!! Oh no!! lol.. look at the bright side.. you can appreciate the internet more now!! :)